Artee Industries Limited Website Privacy Policy

1. Overview

This Privacy Notice provides information on how Artee Industries Limited collects and processes your personal data when you visit our website and other related platforms (“Site”). It sets out what we do with your personal data, how we keep it secure, and explains the rights that you have in relation to your personal data.

2. Who We Are

Artee Industries Limited (“Artee”, “Company”, “we”, “us” or “our”) is one of Nigeria’s leading businesses spanning across the consumption space. While retail forms the core business activity of Artee Group, our subsidiaries are active in shopping malls, manufacturing, real estates, among other sectors. The NDPA and the NDPR impose a duty on Data Controllers to conduct an annual self‑audit and file an annual audit report with the NDPC by the 15th of March every year (for organizations processing personal data of more than 2000 persons within a 12‑month period).

3. Nature of Personal Data We Collect and Process

Artee Industries Limited collects the following personal data directly from you when you register your details on our Site:

  • Contact details such as your full name, postal addresses, phone numbers, and email addresses;
  • Demographic information such as your date of birth and gender;
  • Online registration information such as your password and other authentication details;
  • Payment details such as your credit card information and billing address; and
  • In certain cases, your marketing preferences.

We also automatically collect and store certain types of information regarding your use of our Site, including your searches, views, downloads, and purchases.

4. Cookies

Cookies enable us to distinguish you from other users of our website, which helps us provide an improved browsing experience. For more information about cookies and how we use them, please read our Cookie Policy.

5. Use of Your Personal Data

We may use your personal data collected on our Site for various purposes including:

  • Registering and onboarding you as a new user;
  • Processing and responding to your needs on our platform;
  • Managing your relationship with us;
  • Improving our website functionalities, products, and services;
  • Complying with legal and regulatory obligations, including verifying your identity where necessary;
  • Preventing, detecting, and managing risks against fraud and illegal activities; and
  • Any other purpose that we disclose to you in the course of providing products and services.

6. Legal Basis for the Processing of Your Personal Data

We are committed to ensuring that we legally process your personal data. Artee Industries Limited shall only process your personal data if at least one of the following conditions applies:

  • You have given your consent for the processing of your personal data for one or more specific purposes;
  • The processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract;
  • The processing is necessary for compliance with a legal obligation to which Artee Industries Limited is subject;
  • The processing is necessary to protect your vital interests or those of another natural person;
  • The processing is necessary for the purpose of the legitimate interests pursued by Artee Industries Limited, or by a third party to whom the data is disclosed, subject to certain conditions; and
  • The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official public mandate vested in Artee Industries Limited.

7. Sharing of Your Personal Data with Third-Parties

We may need to share your personal data with third-parties under the following circumstances:

  1. To enable us to provide our services to you end to end;
  2. To analyze data, provide marketing assistance, process payments, transmit content, and offer customer service;
  3. To comply with applicable laws and regulations or to respond to valid legal processes, including those from law enforcement or other government agencies;
  4. To protect the rights of our customers and maintain the security of our systems and network to ensure the preservation of life and property and prevent fraud and cyberattacks;
  5. To protect the rights or property of Artee Industries Limited or others, including enforcing our agreements, terms, and policies.

8. Transfer of Personal Data Abroad

Artee Industries Limited shall implement appropriate safeguards to ensure the security of personal data transferred to a foreign country in compliance with the Nigeria Data Protection Act 2023 (“NDPA”) and the Nigeria Data Protection Regulation 2019 (“NDPR”), or any other applicable data protection legislation. In particular, we shall, among other measures, enter into Data Processing Agreements with recipients of such personal data in the foreign country to ensure its protection. Where personal data is transferred to a recipient in a country deemed to have inadequate data protection laws, we will take all necessary steps to obtain your informed consent and ensure that personal data is transmitted safely and securely.

9. Data Security and Retention

We take the security of your personal data seriously. To protect the personal data you provide or that we collect, we have developed appropriate organizational, technical, and physical measures against unauthorized access, loss, theft, or any risk of disclosure, copying, misuse, or modification. Such measures include, but are not limited to, secure servers, firewalls, multifactor authentication, data anonymization, pseudonymization (where necessary), data encryption, and access controls based on a need-to-know basis. Artee Industries Limited will retain your personal data:

  • As long as reasonably necessary for the purpose of providing our services to you; and
  • For the period required to comply with our legal and statutory obligations under applicable law.

10. Your Rights in Relation to the Collection and Processing of Your Personal Data

Users of our Site are entitled to exercise the following rights regarding their personal data processed by Artee Industries Limited:

  • Right to withdraw consent for the processing of their personal data;
  • Right to be informed about their personal data;
  • Right to request access to any personal data collected and stored by Artee Industries Limited;
  • Right to request deletion of their data;
  • Right to be informed about appropriate safeguards in place when data is transferred abroad;
  • Right to request rectification of personal data stored by Artee Industries Limited;
  • Right to request the transmission (portability) of data to a third party;
  • Right to object to automated decision making and processing;
  • Right to object to direct marketing; and
  • Right to request processing of their information.

11. Review of our Privacy Notice

We may periodically review and update this Privacy Notice to ensure compliance with applicable data protection legislation (including the NDPA and NDPR) or as a result of changes in our systems and processes. We will notify you of any material changes by posting a notice online or via email. Your continued use of our services after such notice will be deemed as your consent to the updated processing of your personal data.

12. Dispute Resolution and Complaint Handling Mechanism

In line with our commitment to providing a rewarding customer experience, Artee Industries Limited has established a dispute resolution and complaint handling process to manage and resolve complaints regarding this Privacy Notice effectively and promptly. If you have any complaints, please contact us via email at dpo@arteegroup.com. Should the outcome be unsatisfactory, you may lodge a complaint with the Nigeria Data Protection Commission (NDPC).

13. Contact Details of our Data Protection Officer (DPO)

For any questions or inquiries regarding the collection and processing of your personal data or the exercise of your rights under the NDPA and NDPR, please contact our DPO at dpo@arteegroup.com.